Privacy Notice

This privacy notice discloses the privacy practices for This notice applies solely to information collected by this website. This notice will notify you of the following:

  1. What personally identifiable information is collected from you through our website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to the information that you voluntarily give us via email/webform or other direct contact from you. We will not sell or rent this information to anyone under any circumstances.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. PORCH Concierge Service enrollment, and only with your consent.

Unless you ask us not to, we may contact you in the future to follow up regarding the services provided, reviews or changes to this notice.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address, physical address or phone number given on our website and at the bottom of this notice:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

When collected, sensitive information (such as credit card data) is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use an industry standard 128-bit encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information/records.

We have an online scheduling form so that you may start scheduling an order. To use this service, you must provide contact information (like name, phone number, email address and home address). Should you opt to pay for a service via credit card, financial information will be collected (like credit card number, expiration date, security code, and card billing address). This information is used solely for billing purposes and to complete your orders. If we have trouble processing an order, we will use this information to contact you so that we can complete your order.

We use “cookies” on this site. A cookie is a piece of digital data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be cautious when leaving our site, and suggest reading the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately using the below information.

Top To Bottom Services, LLC
7820 Airpark Road, Suite E
Gaithersburg, MD 20879
Phone: 301-938-9100